In Loving Hands

Home Care Agency   

We Provide Trusted Service You Need,
Loving Care You Deserve!

Frequently Asked Questions

Do I need in home care?
Determining if someone needs in-home care assistance is easier if you know what to look for and the questions to ask. Fearful of losing their independence, aging individuals will often mask or cover-up the signs and symptoms indicating they need assistance. You’ll need to ask revealing questions and look for patterns of behavior and neglect in activities of daily living (ADL'S), personal hygiene, health condition, or attitude.  The best way to know for sure is to contact In Loving Hands Home Care for a free initial assessment.

What is home care and how does it differ from home healthcare?

Typically "home care" refers to non-medical care such as companionship/homemaking services and personal care services, while "home healthcare" refers to the provision of skilled nursing care and other care such as speech, physical or occupational therapy. 


What services does In Loving Home Care provide?

We provide companionship services such as meal preparation, laundry, light housekeeping, grocery shopping/errands, incidental transportation, medication reminders, grooming, live-in service and respite care.  We also provide personal care services such as bathing, grooming, and hygiene, mobility assistance, transferring and positioning, toileting and incontinence and feeding/special diet assistance. Specialty staff are trained to provide Dementia and Alzheimer’s care.


How are caregivers selected?

Each caregiver is carefully screened and trained before caring for a client.  Each must undergo a rigorous process including national and local criminal background checks, DMV, and personal and professional reference checks. All caregivers are bonded, insured, and covered by Workers’ Compensation insurance for our clients’ peace-of-mind. We strive to hire the very best caregivers, because we only hire people we would want caring for a member of our own family.


Do you provide care to those in a nursing home or assisted living facility?

Yes. We provide companionship or personal care to residents at assisted living communities and nursing homes who may desire additional attention or personalized care.  


Is there a written plan of care for each client?

We develop an individualized and completely confidential Plan of Care for each client.  The purpose is to document the type of care services needed and when the client would like to initiate care.  Once the client, and family members, and care team agrees on the Plan of Care, the office staff will use that information to recommend the caregiver who will be delivering the service, establish the schedule and agree to the monitoring and communication.


What is Respite Care?

Respite care services give you time to leave the home for a few hours or even a few days, knowing the one you care for is in good hands.

How do you develop your care plans? 

Care plans are based on the health, needs, and wants of those in our care. We offer a variety of services that can fit most needs your loved one may have, whether it's just a few hours a week or continual, around-the-clock assistance. 


Are services available 24 hours/7 days a week?

Yes.  Services are available for as little as a few hours a visit up to 24 hours, 7 days a week, 365 days a year.


How is care paid for?

There are several ways to pay for non-medical, in-home care services. However, the vast majority of care is paid from the savings and resources of the individual receiving care or from their family. This is type of payment is commonly referred to as private pay or out-of pocket payment.  Some state and local programs exist for low income seniors but are limited and usually cover only short-term home care needs. Medicare does not cover non-medical care except when certain custodial services are part of an authorized medical home care episode and, of course, the person is Medicare eligible. Long Term Insurance (LTC) carriers currently pay for about 20% of the care in the country.

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